Identity verification for care workers visiting homes and facilities
Aged care providers need identity credentials that work across residential facilities, home visits, and community settings. CaptrID combines self-service photo capture, central approval, and digital wallet IDs so families can verify who is caring for their loved ones.
Sound familiar?
- Care workers visit residents and clients across homes, facilities, and community settings — centralised photo capture is impractical.
- Families want to know who is visiting their parents, but there is no easy way to verify a worker at the door.
- Staff turnover is high, and printing replacement badges for every new starter or role change is slow and expensive.
- Collecting compliant photos from distributed staff means chasing individuals via email or during inductions at different sites.
- Aged care quality standards require evidence of identity verification processes, but your current approach relies on manual record-keeping.
How CaptrID helps
Self-upload links for care staff
Send a secure link to each worker during onboarding. They upload their photo from any device. You approve centrally before issuing credentials — no app install, no account creation.
QR-verified digital IDs for families
Issue wallet IDs via Apple and Google Wallet. Families or facility managers scan the QR code to confirm identity. Builds trust with residents and their families.
Persistent staff roster
Maintain a master roster of all care workers. Import from CSV or sync from your directory. Track photo and credential status across every facility and service.
Instant onboarding for new starters
New care worker? Capture or collect their photo, approve it, and issue a digital ID in minutes — not days. Physical cards optional if still required.
Automatic expiry for contractors and agency staff
Set validity periods on credentials for temporary or agency workers. Auto-expire when their placement ends. Revoke instantly when someone leaves.
Compliance-ready audit trail
Every photo capture, approval, denial, and issuance is logged. Configurable data retention and right-to-deletion tools meet aged care quality and privacy standards.
Recommended plan: Pro (A$149/mo)
Key features for your use case:
- Self-Upload Links
- Wallet IDs
- QR Verification
- Auto-Expiry
- Roster Management
- Audit Trail
See it in action
Try our interactive demo — enter your email and receive a real digital ID in your Apple or Google Wallet in under 2 minutes.
Try the interactive demoReady to issue your first credential?
Start a 14-day free trial. No credit card required.